Sunday, 26 March 2017

It's time for the spring clean ... so it's out with the old and in with the new!

As some residents who attended this weeks drop in sessions will know there are going to be some changes to Haven Your World.

 Over the past years we have all really enjoyed working on Haven Your World, the past months the team have worked hard on bringing to life a whole host of new features as well as improving performance. At first our plans started to improve Haven Your World and the community, but as time progressed we feel that the changes will go beyond who we currently are and the visions we had for Haven Your World when we first started, many years ago. Therefore it is with sadness but great excitement we will be saying goodbye to Haven Your World as we know it.  

From Saturday the 8th of April a new start will begin and we will become AviUnite
With the main aim of bringing together the whole community. 

What will these changes mean to current users?
As a current resident no changes will be made to the following:
Inventory Items
Land Rentals
Currency Balances
Account Details 

The changes which you will experience are:
The name of the grid will become AviUnite. 
Full access to all new features - to be announced soon.
In the future you may need to update your grid URL.
Login to the website will be accessed via your email address and password.
(Grid log in via a viewer will still be via your avatar name and password)

Why the changes?

As technology progresses we need to ensure we also progress, users do not always have access to a technology where current viewers can be accessed. There for we are hoping some of the new features will help users to stay in touch and communicate when not in world. 
We want to build a complete social community where users are not limited by technology.

When will we announce the new features?
All new features will be announced over the next two weeks leading up to the launch along with all Following the launch we will then be putting out to all of the community a complete overview of where AviUnite will take us. 

We also want to take this time to thank all of our Haven Your World community for sticking with us over the last years and we look forward to taking this step into our new start with you!

If any of you do have any questions in the mean time please contact us via the Haven Your World website 

Thursday, 23 March 2017

Changes are coming!

We are excited to announce that over the next few weeks we will be making changes to Haven Your World. The team have been working hard over the last couple of months behind the scenes testing new ways in which we can create a completely social virtual world.

The changes will include lots of new features for in world and for networking with your in-world friends when you are unable to get in world through the normal desktop viewers.

More details will be coming this weekend! 

Saturday, 18 March 2017

Details of Maintenance

The unplanned maintenance from today is now complete.

We have been working on updating all of the mysql databases from 5.5 to 5.7 and performing maintenance on the database servers.

What this means for users - The changes will increase the performance of the databases from in world and increase search speeds.

With thank you for your patience during this time.

Friday, 17 March 2017

Maintenance in progress

Regions – We will be carrying out region maintenance over the next couple of hours regions may be offline for short periods of time.
SQL Databases – We will be carrying out maintenance on the SQL servers to improve performance, this will result in the grid being offline for short periods of time.
Support can be contacted through our main website by clicking the send us a message link at the bottom of the page.

Saturday, 29 October 2016

Current work at Haven Your World

As most of you will have noticed we have had some downtime over the last couple of weeks. We have been working hard to keep this to a minimum but unfortunately some of the work has taken longer that we hoped.
We will be contacting renters in world over the next couple of days with information of offers we have for you in regards to compensation for down time. 

So what work has been happening?

Servers and Maintenance 
We have done a lot of testing with the servers, as we were not happy with the performance of the regions or the amount of region crashes which was occurring. We are as we always will be still working on some tests for the servers but hopefully now most of this will be done in the background, but all of this work is essential to ensure the grid develops and improves over time.

Improving Support
Work has also been done on the website as we try to ensure we offer the best customer service to our users, with clear and simple ways to contact us with your questions and issues should these arise. One option we have on trial at the moment is the live chat app which appears at the bottom right of the site. Please note this will not always be online but when the support team are offline there will be an option to leave us a message and we will contact you back. 

We have now put together a promotional package which will be going out over the next few weeks. So please watch this space!
We are also working on some offers for current and new members which we will also be relieving over the next couple of weeks. 

Sunday, 24 July 2016

Haven Your World Support Team Events

We are currently in the process of adding all our up and coming events. 
Here is just a sneak peek of what is coming over the next couple of months!

27th - 28th August 2016
Carnival - Join us for 2 fun packed days of music, contests and fun.

16th - 23rd September 2016
Fashion Week - Explore the latest fashion creations from our talented designers.
Fashion shows, sales, new releases, limited edition items and more!

27th - 3rd October 2016
Spooktastic! Our Halloween week jammed with spooktacular events.
Including hunts, parties and more!

11th - 14th November 2016
Remembrance Weekend
More information coming soon.

1st - 31st December 2016
Winter Wonderland Hunt
Grab them gloves and winter coats and start on the adventure through the winter lands to find your special treats.

If you are interested in being involved in any of our events please contact us at the following link

Sunday, 17 July 2016

Order land in just 3 easy steps!

We have been listening to your feedback and this weekend we have been working on making the site a lot more user friendly. One of the improvements we have made is to make the ordering land process a lot more straight forward. 

For UK Customers wishing to purchase via Direct Debit payment method:
1. Log in and Select Purchase Land. Find your perfect solutions and click Direct Debit
2. Confirm your Avatar Details and Choose a name for your land (Region) and an Estate name.
3. Complete your payment details.

Those of you wishing to pay by PayPal also can order land in just 3 steps!
1. Log in and Select Purchase Land. Find your perfect solutions and click PayPal
2. Confirm your Land option, Avatar Details and Choose a name for your land (Region) and an Estate name.
3. Complete payment through PayPal.

Once payment is completed your land will be active in world withing 24 hours. We will send you an email to confirm once this is complete.
The final step is to enjoy your new land!